Textra is a replacement application on Android mobile phones that allows users to send and receive messages via their mobile carrier (using the SMS and MMS protocol). Messages are only ever transported between mobile phones and mobile carriers. We do not collect and do not store these messages on our servers. Also, we never share these messages with third parties.
We do not directly collect or store any personally identifiable information on our servers.
In order to show adverts that are likely to be of greater interest to users our third-party advertising providers may collect certain information, specifically Android Advertising ID, Browser, IP address, Phone model, Language and Android version (User Agent). This information may be combined with tracking and anti-fraud technologies, such as pixels, hashed identifiers, timestamp and subject of advertisements clicked or scrolled over.
To learn more about targeted and behavioural advertising practice or to opt-out of this type of advertising, users can visit the websites of the Digital Advertising Alliance at http://aboutads.info and the Networking Advertising Initiative at http://networkadvertising.org/choices.
Additionally, users can opt-out of adverts altogether via Textra Settings > Manage Ads > Upgrade to Pro.
General Data Protection Regulation (GDPR)
The (General Data Protection Regulation (GDPR) 2016/679 EU law is a regulation on data protection and privacy for all individuals within the European Economic Area (EEA).
For all users that reside in the EEA or travel to the EEA, Textra will display (once only) a Privacy Consent regarding our third-party ad providers' use of information that falls under the GDPR legislation. An unambiguous agreement is required by users to continue to use Textra (with adverts), or alternatively users may 'Upgrade to Pro' (in which case no adverts are shown and GDPR no longer applies).
Users also have a right to be forgotten. This can be achieved by resetting their Android Advertising identifier (Android Settings > Google > Ads > Reset advertising ID) and / or by contacting our third-party advertising providers (see list below).
California Consumer Privacy Act (CCPA)
The California Consumer Privacy Act (CCPA) is a comprehensive data privacy law that establishes various rights for residents of California in the United States. The law applies to companies that do business in California and meet one of several criteria related to revenue, data processing, and other factors. At a high level CCPA imposes transparency with regard to the collection, processing and use of consumers personal information and provides consumers with certain rights regarding such usage.
We do not directly request or store information on our servers that fall under this CCPA mandate.
Third-Party Advertising Providers - Privacy Policies
Textra may contain links to other websites or applications. We are not responsible for the privacy practices of these third parties.
We take seriously the security of any information stored on our servers and take all reasonable precautions to protect this information. This includes any information you send us as part of a support ticket, including screenshots, contact numbers etc.